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A Standby or On-Call Clause sets out the conditions under which an employee must be available to work outside their normal working hours. It typically applies when the employer requires staff to be contactable and ready to respond to work-related needs at short notice, such as in healthcare, maintenance, or emergency services. The clause defines when standby duty applies, how employees are notified, and what level of availability is required.

Payment for standby or on-call duty depends on the terms of the contract and employment law. Some employers pay a standby allowance for the period an employee is available but not actively working, and a separate hourly rate (often higher) for any time spent actually performing duties. The arrangement must comply with the Working Time Regulations, ensuring that rest breaks, maximum working hours, and fair pay are maintained.

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