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This decision is made only after all reasonable steps have been taken to support your recovery and potential return to work, including medical assessments, adjustments, and redeployment options. Unfortunately, based on the medical advice received and the length of your absence, it has been determined that a sustained return is unlikely within a reasonable period.

Yes. You have the right to appeal in writing within the timeframe stated in your letter (usually 7–14 days). Your appeal should outline why you disagree with the decision or provide any new medical information that you believe should be considered. The appeal will be heard by a manager who was not previously involved in the case to ensure fairness.

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